|
If you have any order inquiries, questions or comments, please feel free to contact us. Please have your order confirmation number ready to assist us in serving you. Thank you!
Customer service e-mail: CustomerService@tatitoys.com
Customer service toll-free number: 1-800-692-3137
Credit Card Payment
Please provide the "Bill to" address exactly as it appears on your credit card billing statement. During our online real time authorization process powered by Authorize.Net, we will validate that the "Bill to" information that you provide to ensure it matches the information on file with your credit card issuing company. The processing of your order may be delayed if we cannot verify the "Bill to" information or the information does not match the address information on file.
We accept the following payment types:
Visa, MasterCard, Discover and American Express
The merchant name that will appear on your credit card statement is:
Saneco North America LLC
Sales Tax
Tax for orders shipped to some states will have sales tax automatically added to the order total. Shipments to the following states will be charged sales tax: New York
Processing an Order
Your order of in-stock merchandise will be shipped based on the time frame associated with the method of shipment selected at the time of check out. Orders received on weekends and holidays will be processed on the next business day.
All orders are shipped from:
TatiToys.com
7401 Katelyn Court, Suite A
San Diego, CA 92120
United States
Order Status
If you would like to know the status of your order please feel free to contact our representatives at CustomerService@tatitoys.com or call toll-free customer service number 1-800-692-3137.
Promotional Mailings
We will notify you of any upcoming promotional opportunities and new products that may interest you. If you wish not to receive these special mailings, you can easily remove yourself from this mailing list by sending an e-mail to CustomerService@tatitoys.com. For more information about our privacy policies please visit the Privacy Policy page.
|
